Tag Archives: USAgencies

Letter from the CEO: Enhancements coming your way

At USAgencies we are constantly looking for ways to improve our financial cooperative in order to better live out our mission to provide solutions to improve each member’s financial life. We find ourselves in a time where people are busier than ever, so as your credit union, we have come up with some great solutions to make it as easy as possible for you to connect with us.

In February, we are excited to have rolled out an improved secure messaging system within our online and mobile banking. This updated platform allows us to securely and safely communicate with any member, no matter the need. We can safely pass information and provide prompt service to you. In addition, you can quickly locate frequently asked questions in our updated knowledge base.

The second communication enhancement is our text solution. We will soon have the capability to serve our members via text messaging. This is a great solution if you are out and about or too busy to hop on a phone call, you will be able to text us during business hours to get your banking needs taken care of, from balance transfers to finalizing an application, convenience is just a few text messages away.

The last solution I want to mention is our free Credit Score service within online and mobile banking. You now can monitor the all-important credit score, which is more critical to your finances than ever! Having a strong score not only helps you get better interest rates on loans, but also helps you get discounted insurance rates as well as get approved to rent an apartment. If you ever have questions on how to improve your score, connect with us and we would be more than happy to walk you through steps to improve your score.

Thank you for choosing USAgencies Credit Union for your financial needs, and we look forward to hearing from you!

Justin Olson, President/CEO, USACU
Justin Olson
President/CEO
USAgencies Credit Union

7 Wonders of Oregon – USAgencies version

Did you know March 8 is National Oregon Day? Oregon, also known as The Beaver State, became the 33rd state to join the union on February 14, 1859. Oregon is known for its diverse landscape of mixed forests, volcanoes, mountains, beaches and more!

To celebrate our beautiful state in the Pacific Northwest, our team would love to share some of their favorite places (and photos) with you!

Wreck of the Peter Iredale

Peter Iredale Ft Steven
Photo by Cindy, Director of Member Services at USAgencies

A landmark on the North Oregon Coast, Peter Iredale Shipwreck, located within Fort Stevens State Park, the wreckage is considered one of the most accessible and long-lasting in the world.¹

The remains of the sailing ship became one of the popular attractions on the Oregon Coast. Just a few miles south of Astoria, you will see this impressive view of the wreck, including the rusted bow of the ship, which occurred more than a century ago.

Seaside Oregon

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Photo by Callie, Lending Supervisor at USAgencies

Seaside has been one of Oregon’s most visited resort cities located about 80 miles northwest of Portland. The city bursts with shops, great restaurants and tons of outdoor activities; you will never get bored exploring the town, from hiking to kayaking to Jazz Festival — this oceanfront resort has a lot to offer.

Lost Lake

Mt Hood from Lost Lake Viewpoint_edited_sm
Photo by Kathy, Vice President/CFO at USAgencies

Located in Mount Hood National Forest, which is about 10 miles northwest of Hood River County, it is known for its breathtaking view of Mount Hood. Lost Lake is also a popular campground with 125 primitive campsites, the facility is open between May through October with peak season from July to August. One of the many attractions at Lost Lake Campground is the old growth boardwalk, which is a short hike that takes you through the giant cedars and hemlocks.

Timothy Lake

Timothy Lake Hike
Photo by USAgencies hiking group

Timothy Lake is about 50 miles southeast of Portland. It has seven campgrounds which provides about 200 campsites and a few picnic areas along the lake. The hiking trail around the lake is about 13 miles which is perfect for a day hike. This 1,500-acre lake is very popular for visitors as it has a lot of recreational activities to offer — camping, hiking, paddling, horseback riding and more!

Painted Hills

Painted Hills panorama view
Photo by Andrew, Director of IT at USAgencies

Painted Hills is one of the three units of the John Day Fossil Beds National Monument, located 9 miles northwest of Mitchell, Oregon. The painted hills got its name after the colorful layers of its hills which correlating to different geological eras. The colors may appear to change from one visit to another, as the claystones differ with ever-changing light and moisture levels.²

Laurelhurst Park

Firwood Lake
Photo by Courtney, Support Services at USAgencies

Laurelhurst Park is a city park located in the Laurelhurst neighborhood in Portland, Oregon. The park was named the most beautiful park on the West Coast by Pacific Coast Parks Association in 1919. In 2001, Laurelhurst park was the first city park ever listed on the National Register of Historic Places.

The 26-acre park includes a basketball court, picnic site, playground, soccer field, tennis court, volleyball court, and dog off-leash area.

Crater Lake

Crater Lake
Photo by Yuki, Marketing Specialist at USAgencies

Crater Lake was formed from a violent eruption triggered the collapse of the volcano Mount Mazama about 7,700 years ago. Its deep blue color water and the many recreational activities it has to offer made Crater Lake one of Oregon’s most popular tourist attractions.

Visitors will find endless recreational activities all year round, including fishing, skiing, hiking, camping and more!


Spring is right around the corner, now it’s a great time to plan your trips to explore the great outdoors of Oregon!

Resources:

  1. Peter Iredale Shipwreck
  2. Painted Hills, Oregon

Guide to Fall in Portland

For most people, the ideal times to visit Portland are late spring and throughout the summer.  However, for those of us that live here,  we’d argue that there’s something simply magical about fall in Portland.  It’s certainly worthy of making the time to explore your city this October and November.  As the weather cools and settles into it’s typical fall pattern, Portland’s calendar fills up with a wonderful variety of cultural, wine, and holiday events worthy of your time.  Whether your ideal fall outing means time spent outdoors amidst the beautiful hues of fall, or whether you’d rather focus on fall events and activities around the area, there’s something for everyone in Portland this fall.

Hiking

Enjoy a little solitude on the Maple-Wildwood  Loop Hike in Forest Park

Take in the stunning colors at Hoyt Arboretum, in Washington Park.

View wildlife and migrating birds along the Oaks to Wetlands Trail at Ridgefield National Wildlife Refuge.

Take in the incredible beauty of the Columbia River Gorge, on the Hamilton Mountain Trail.  It’s a bit farther outside of Portland, but worth every second.  You’ll enjoy 3 waterfalls along the way, along with a beautiful grove of bright yellow maples.

Meander the 21 mile stretch of former railroad-turned multi-use Banks-Vernonia Trail. Each path is lined with deciduous trees, all reaching their peak of fall foliage.

There’s never a bad season when it comes to visiting Oregon’s stunning Multnomah Falls.

Events

Now is the perfect time to experience Portland’s gastronomical delights.  Coming up on November 9, 2019, is the annual Northwest Food & Wine Festival at the Oregon Convention Center.

Also on November 9th, will be Portland’s annual Portland Book Festival at the Portland Art Museum.  It’s the largest book festival in the Pacific Northwest, and a great chance to hear from over 100 authors, 90+ vendors, 14 writing workshops and more.

Portland is a great home base for adventuring through Oregon’s premiere wine country.  November is a wonderful time to experience Willamette Valley, as wineries open their cellars and tasting rooms for special events throughout Thanksgiving Weekend.


Questions? We would love to hear from you. Connect with us at 503-275-0300 Option 4, or stop into our branch on the corner of 1st and Taylor in Downtown Portland!

Letter from the CEO: We’re connected to you

At USAgencies, we are always looking for ways to stay connected to you no matter what. With over 35% of our members living outside of the Portland metro area, it’s important we make the credit union available to you, no matter where you are and what time zone you are in.

That is the reason why we are excited to introduce our new Member Contact Center where you can connect with us over the phone 24 hours a day, 7 days a week. This is one of the services our members expressed a great interest in having on last year’s member survey. Now you and USAgencies are only a phone call away at your convenience, day or night.

We understand you don’t always have the time to hop on a phone call, but we still have you covered with our Online and Mobile Banking access. You can check balances, transfer money, pay bills and even deposit that check you just received in less than a minute.

Did you know USAgencies is a part of the CO-OP Network? It’s a resource for credit union members to conduct transactions via an ATM or Shared Branch when you are not in town. With over 30,000 fee-free ATMs and 1,800 participating branches nationwide, you can complete your regular transactions pretty much anywhere. Plus, you can locate the closest CO-OP ATM or Shared Branch using the Locations link on our mobile app.

Over the years, we have been committed to finding ways to enhance your member experience at every encounter. The team and I strive to improve our products and service offerings every day and are committed to improving your financial health. Thank you for choosing USAgencies Credit Union to be your financial partner.

Jim Lumpkin, President/CEO, USACU
Jim Lumpkin
President/CEO
USAgencies Credit Union

Letter from the CEO: We’re here to help!

At the beginning of 2019, the government shutdown added to a lot of members’ financial worries. As a credit union with a primary membership field of federal employees, we actively assisted our members who were affected by the government shutdown with our Furlough Assistance Program. Our goal is to provide members with some peace of mind, and we are always here and ready to help.

As a member-owned financial institution, we are here to serve our members by living up to our mission to provide solutions to improve each member’s financial life. We pride ourselves on things we do and won’t do, including how we won’t turn our backs to our members when they need us the most. Your financial wellbeing is and will always be our top priority.

Looking ahead, we will continue to provide our members free financial education and counseling to guide them in their financial success. It’s important to start building good financial saving and spending habits in our youth, and that is why we are excited to bring financial reality fairs to local high schools in 2019. The program will help students gain a good understanding of the benefits and importance of budgeting, and practice making sound financial decisions as an adult.

I would like to take this opportunity to thank our members for the trust they place in us, and thank you for being a part of USAgencies’ family!

Jim Lumpkin, President/CEO, USACU
Jim Lumpkin
President/CEO
USAgencies Credit Union

 

 

 

Letter from the CEO: We’re all ears!

All good things must come to an end…and be replaced with something way better!

You may have noticed a few changes around here lately. Not only did we redesign our website with a fresh new look, but we also upgraded our Online and Mobile Banking solutions. We are very excited to bring you these enhancements to give you easier access to your accounts, and smarter technologies that will give you an even better banking experience!

Some of these new features include the ability to customize your accounts in Online Banking by hiding and sorting your accounts any way you like – creating an online banking experience of your own. We also introduced our new Money Management tool that will help you track your budget and spending, as well as giving you valuable insights about your finances – ensuring you are in control of your financial life.

This time last year, we received valuable input from our members who expressed interest in having access to Financial Advisory Services here at USAgencies Credit Union. Which is why we are excited to announce we have partnered with Michael Volk of KMS Financial Services, Inc. to offer investment services and financial planning to our members. Michael shares our member centric values and has been working with credit unions since 2003. This fall Michael will have a presence in our branch and will be available to members.

Your input has provided us valuable information and direction on how we can serve you better. Meanwhile, USAgencies Credit Union will continue to strive towards our mission – To provide solutions to improve each member’s financial life, in the years ahead.

Jim Lumpkin, President/CEO, USACU
Jim Lumpkin
President/CEO
USAgencies Credit Union

 

 

 

5 Work From Home Scams

From our friends at CUinsight.com

As the gig economy grows, the promises of making it big by working from home also multiply.

Many people are already on high alert when searching jobs on Craigslist, but online job scammers have gotten more sophisticated, and some may still slip past your radar.

According to FlexJobs’ annual Super Survey, 82% of job seekers are worried they will fall for a job scam. Thirteen percent have been a victim and 22% say they know someone who has been a victim of a job scam.

Besides heeding the old adage that if it sounds too good to be true, it probably is, FlexJobs suggests job seekers consider the following questions when reviewing potential opportunities:

  • Does the job listing include the hiring company’s name and/or does the recruiter or job posting match the company’s information?
  • Are there any upfront costs required to get the job? (including supplies, a minimum investment or training fees)
  • Are there any typos on the site or in any correspondence?
  • Are you being asked to provide personal information like a social security number, credit card number, bank information or driver’s license?
  • Did they offer a job on the spot without conducting an interview?

If the answer is yes to any of the above, experts say that’s a red flag, and the “dream opportunity” might become a nightmare. Scammers can be very creative in convincing you a position or company is legitimate, so do your research. Check with sites like the BetterBusinessBureau.com, FTC.com, FlexJobs.com or scam.com to learn of the latest employment scams.

Here are FlexJobs’ 5 most common work-from-home scams.

Career advancement grant: This scam claims to come from the government, promising you a grant to pursue education or certification. Scammers ask for your account information with the promise that they will deposit the bogus grant money directly into your account.

Data entry scams: There are legitimate data entry jobs that allow you to work from home, but the scammers ask for money up front and/or promise wages that are much higher than normal.

Pyramid schemes: If the only way to make money is by others losing money or paying you as they recruit others, it’s probably a scam … and, pyramid schemes are also illegal, so you could be charged with a crime.

Online reshipping: Don’t ever repack items and forward them to customers outside the United States. What you’re doing is transporting stolen goods, and not only will you never get paid, you could be charged with a crime.

Rebate processor: This scam promises you a salary based on the number of clicks your ad receives. It charges a training fee up front for which you will never be reimbursed, and you’ll never receive that salary, either


USAgencies Credit Union is committed to keeping you and your family safe, financially and beyond. Questions about your products and services? Connect with us today!

Have questions about this article or want to check out the original post? Find it HERE.