Tag Archives: services

Save the Date : New Website, Online and Mobile Banking coming 08.21

In our efforts to bring you the best possible online and mobile banking experience, we are upgrading our Website, Online and Mobile Banking solutions. The new system will be available August 21, 2018 for an even better banking experience!

Here are a few of the new features and enhancements:

  • The New Online Banking system will feature innovative solutions. This includes tools that allow you to track your spending habits, set a budget, create goals and more.
  • The New Mobile Banking will feature Fingerprint ID login on mobile devices, Bill Pay and more.
  • Customization of your new Online Banking will allow you to hide, show, and sort accounts any way you want, giving you full control of how you want to view your accounts within the new Online Banking system.
  • Text Message Banking is coming and it will allow you to get quick account information via any mobile device.
  • Live Chat will now be available during business hours giving you more ways to get in touch with us! Our live chat feature is available in both Online and Mobile Banking.

What steps should you take now to get prepared for the upgrade?

  • You will need to register for the new system, so make sure you know your member number.
  • Make sure that we have your current contact information. This includes your address, phone number and email. We want to make sure you do not miss any important reminders or notifications we will be sending out in the coming weeks leading up to the launch!
  • Bill Pay access will be unavailable from 08.17 to 08.20. Your scheduled bill payments and transfers will continue as usual during this. Be sure to make any necessary changes prior to 08.17.

Want to stay updated? Bookmark our Save the Date webpage as we will update the information periodically to keep you informed. Do not hesitate to contact us with any questions!

Mortgage Services

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Learn more about Mortgage Services at USAgencies.