Tag Archives: protection

10 Things You Can Do to Avoid Fraud

Crooks use clever schemes to defraud millions of people every year. They often combine new technology with old tricks to get people to send money or give out personal information. Here are some practical tips to help you stay a step ahead.

Spot imposters. Scammers often pretend to be someone you trust, like a government officiala family membera charity, or a company you do business with. Don’t send money or give out personal information in response to an unexpected request — whether it comes as a text, a phone call, or an email. 

Do online searches. Type a company or product name into your favorite search engine with words like “review,” “complaint” or “scam.” Or search for a phrase that describes your situation, like “IRS call.” You can even search for phone numbers to see if other people have reported them as scams.

Don’t believe your caller ID. Technology makes it easy for scammers to fake caller ID information, so the name and number you see aren’t always real. If someone calls asking for money or personal information, hang up. If you think the caller might be telling the truth, call back to a number you know is genuine.

Don’t pay upfront for a promise. Someone might ask you to pay in advance for things like debt relief, credit and loan offers, mortgage assistance, or a job. They might even say you’ve won a prize, but first you have to pay taxes or fees. If you do, they will probably take the money and disappear.

Consider how you pay. Credit cards have significant fraud protection built in, but some payment methods don’t. Wiring money through services like Western Union or MoneyGram is risky because it’s nearly impossible to get your money back. That’s also true for reloadable cards (like MoneyPak or Reloadit) and gift cards (like iTunes or Google Play). Government offices and honest companies won’t require you to use these payment methods.

Talk to someone.  Before you give up your money or personal information, reach out to your credit union, a friend, or a family member talk to someone you trust. Con artists want you to make decisions in a hurry. They might even threaten you. Slow down, check out the story, do an online search, consult an expert — or just tell a friend.

Hang up on robocalls. If you answer the phone and hear a recorded sales pitch, hang up and report it to the FTC. These calls are illegal, and often the products are bogus. Don’t press 1 to speak to a person or to be taken off the list. That could lead to more calls.

Be skeptical about free trial offers. Some companies use free trials to sign you up for products and bill you every month until you cancel. Before you agree to a free trial, research the company and read the cancellation policy. And always review your monthly statements for charges you don’t recognize.

Don’t deposit a check and wire money back. By law, banks must make funds from deposited checks available within days, but uncovering a fake check can take weeks. If a check you deposit turns out to be a fake, you’re responsible for repaying the bank.

Sign up for free scam alerts from the FTC at ftc.gov/scamsGet the latest tips and advice about scams sent right to your inbox.

If you spot a scam, report it at ftc.gov/complaint. Your reports help the FTC and other law enforcement investigate scams and bring crooks to justice.

From our friends at the Federal Trade Commission


Questions about how to protect your USAgencies accounts from fraud? Connect with us at 503-275-0300 Option 4, visit Account Security page, or head into our branch on the corner of 1st and Taylor in Downtown Portland. 

Tax-Related Identity Theft

Brought to you by our friends at the FTC

An identity thief may use your Social Security number (SSN) to get a tax refund or a job. This is tax-related identity theft. You may not know it has happened until:

  • the IRS sends you a letter by mail saying they have gotten a suspicious tax return that uses your SSN, or
  • you try to efile your return but it’s rejected as a duplicate because a return already has been filed using your SSN

If the IRS sends you a letter, follow the instructions in the letter. Then visit IdentityTheft.gov to report the identity theft to both the IRS and the FTC and get a recovery plan.

Uncovering Tax-Related Identity Theft

If someone uses your SSN to file for a tax refund before you do, here’s what happens: When you file your return, IRS records will show that someone else has already filed and gotten a refund. If you file by mail, the IRS will send you a notice or letter in the mail saying that more than one return was filed for you. If you try to efile, the IRS will reject your tax return as a duplicate filing.

If someone uses your SSN to get a job, the employer may report that person’s income to the IRS using your SSN. When you file your tax return, you wouldn’t have included those earnings. IRS records will show you failed to report all your income. The agency will send you a notice saying you had wages that you didn’t report. But the IRS doesn’t know those wages were reported by an employer you don’t know, for work performed by someone else.

IRS notices about tax-related identity theft are sent by mail. The IRS doesn’t initiate contact with a taxpayer by sending an email, text, or social media message that asks for personal or financial information. The IRS also does not call taxpayers with threats of lawsuits or arrests. And, the IRS will never ask you to wire money, pay with a gift card or prepaid debit card, or share your credit card information over the phone.

If you get an email, text, or other electronic message that claims to be from the IRS, do not reply or click on any links. Instead, forward it to phishing@irs.gov. And report IRS imposters to the US Treasury Inspector General for Tax Administration at tigta.gov.

Dealing With Tax-Related Identity Theft

If the IRS sends you a notice or letter saying that someone used your SSN to get a tax refund, or saying there’s another problem, respond quickly and follow the instructions in the letter.

  • Call the IRS using the telephone number given in the letter. You’ll need the letter and a copy of your prior year’s tax return when you call to help verify your identity. Visit the IRS’s guide, IRS Identity Theft Victim Assistance: How It Works, for more information.

If you think someone used your SSN to file for a tax refund, but you haven’t gotten a letter from the IRS, use IdentityTheft.gov to report it to the IRS and FTC and get a recovery plan.

  • Visit IdentityTheft.gov to complete an IRS Identity Theft Affidavit (IRS Form 14039) and submit it to the IRS online so that the IRS can begin resolving your case. You’ll also be reporting the identity theft to the FTC.
  • File your tax return, and pay any taxes you owe. If you can’t efile your tax return, you may need to mail a paper return.

Other Steps to Repair Identity Theft

Next, it’s important to limit the potential damage from identity theft.


Questions? Visit IdentityTheft.gov for help with these important steps. 

Have access to your accounts with USAgencies Credit Union 24/7 with our Online and Mobile Banking. Not enrolled yet? Connect with us today to get started by calling 503-275-0300 Option 3.

Notice: Home Depot Data Breach

Dear Members,

In light of the recent data breach at The Home Depot, USAgencies wants to make members aware of what’s happening, how you can protect yourself, and what we are doing to help affected members.

Please read this notice carefully and connect with us with any questions:

(503) 275-0300
toll-free (800) 452-0915
info@usacu.org

Thank you,
USAgencies Credit Union


  • What merchant did the breach happen to?
    The Home Depot stores in the US & Canada.
  • Who may be affected by the breach?
    Anyone who used their Debit or Credit Card at The Home Depot Stores between April 11th, 2014 and September 8th, 2014. Self-service checkout stations are the most likely to have been compromised. People who shopped online and did not use their cards in the store are not affected. PIN Numbers were not compromised.

Continue reading Notice: Home Depot Data Breach