Tag Archives: people helping people

Member Moment: John’s Story

Going green and being kind to our environment is a long-term commitment, not a sprint. Our member, John, kindly shared his passion about reducing the damage to our planet and we’re happy to be a small part of his journey.

Tell us a little bit about yourself.
I work for the Department of the Treasury in Portland Oregon. I own my home and have become more and more interested in reducing the damage I do to the environment.

What is your favorite USAgencies’ moment as a member?
I got a loan through USAgencies Credit Union and used the money to put solar panels on my house. Since I also own an electric vehicle, I now create my own fuel for my car!

That means I have virtually no fuel bill or electric bill from now on. That’s $150 – $200 every month that goes into my pocket!

The loan from USAgencies paid for my solar panels and it was super easy to get and my savings cover the expense. Now I don’t smoke up the atmosphere!


Congratulations John! And thank you for all you do for our planet.

Want to share your USAgencies moment? Submit your story to social@usacu.org or via telephone at 503-275-0300. We’d love to hear from you!

Financial Resources Available for Veterans

We owe the strength and security of our country to our heroic veterans. These brave men and women sacrifice the comforts of home, time with family and often their physical well-being to protect us. Unfortunately, though, many veterans are struggling to make ends meet and to support their families.

If you are a veteran, you likely already know about VA loans, which are no-money-down home loans just for veterans. But did you know there are many other ways the government and charitable organizations can help you get back on your feet?

Here’s a list of financial resources created especially for veterans. Having served our country, you deserve all this and more.

USA Cares Emergency Assistance Program

If you’re a retired service person who is struggling to cover your basic monthly bills, including rent and utilities, you may be eligible for a grant from this organization. The exact amount awarded varies with each case, but the average grant size is $650. You can apply for a grant from the USA Cares Emergency Assistance Program.

The American Legion Temporary Financial Assistance

This organization helps veterans who are also parents of young children to create a stable home life for their families. It offers cash grants to help qualifying veterans pay for expenses like housing, utilities, food and medical costs. You can read up on the eligibility requirements and apply for a grant.

Operation Family Fund

Veterans who were severely disabled while serving in Operation Enduring and Iraqi Freedom may be eligible for grants to help cover their medical bills, emergency transportation, vehicle repair and housing. Review the eligibility requirements and apply for an Operation Family Fund grant.

Coalition to Salute America’s Heroes

This organization provides financial assistance to veterans who were severely wounded while serving in Iraq and Afghanistan. Click here to apply for assistance.

U.S. Department of Veterans Affairs Aid & Attendance and Housebound Assistance

If you are a veteran receiving a VA pension, you may be eligible to increase your monthly amount through Aid & Attendance and Housebound Assistance. If you are bedridden or you need the services of an aide to help you with everyday activities, you can apply for assistance here.

Operation First Response

This organization offers financial assistance for wounded veterans and their families while they are in the midst of the VA claim process, which can stretch on for a year or more. Qualifying veterans can use the funds to cover immediate needs like housing, transportation, utilities, groceries, clothing and more. You can review the eligibility requirements and apply for assistance.

The Armed Forces Foundation

The Armed Forces Foundation is a nonprofit organization dedicated to providing comfort and financial relief to members of the military community through career counseling, housing assistance, recreational therapy programs and financial support. These programs are available for service members who are on active duty as well as those who are retired. You can read up on the assistance offered by The Armed Forces Foundation and apply for aid.

Hope for the Warriors

The mission of this noble organization is to enhance the quality of life for members of the military and their families who have been affected by physical injuries or death in the line of duty. Its programs include financial assistance for immediate needs, as well as a special “Warrior’s Wish” program for families.

Operation Homefront

This wonderful organization provides financial assistance for the immediate family members of the wounded, ill, injured or deployed. Exact criteria for assistance varies by location. Visit Operation Home Front, click on “Get Assistance,” input your ZIP code and an application for assistance through your local chapter will be available for download.

Semper Fi Fund

The Semper Fi Fund (SFF) provides financial relief for any needs that may arise during the hospitalization and recovery of a service member due to an injury sustained while serving in the line of duty. Programs under the SFF include Service Member and Family Support, Specialized & Adaptive Equipment, Adaptive Housing, Adaptive Transportation, Education and Career Transition Assistance, Therapeutic Arts and Team Semper Fi.  Assistance is available for all post 9-11 Marines and sailors, as well as members of the Army, Air Force or Coast Guard who serve in support of Marine forces. Apply here.

If you or anyone you know is an active or retired service member who is struggling to make ends meet, don’t hesitate to ask for help. Use the resources listed above, and connect with us if you could use further assistance in basic money management. We’re here to help!


Have we missed any major financial resources for veterans? Let us know in the comments.

Questions about USAgencies Credit Union? Contact us at 503.275.0300 Option 4.

Member Moment: Janie’s Story

Here at USAgencies Credit Union, we uphold the Credit Union philosophy of “People Helping People”. We constantly look for ways we can make a positive difference in our members’ lives and in our community. USAgencies serves many members who are or have been active in the United States Military and we try our best to provide them with as easy a banking experience as possible with all of the traveling they do. So, when we hear stories like this one from Janie, we can’t resist holding our heads up a little higher!

Tell us a little bit about yourself.
I am a U.S. Navy Veteran and a federal employee, with 28 years, I joined USAgencies in early 2003 when I was working in the Portland area. I have since moved several times to several different states because of my job. It is 2019 now, I have never once thought about switching. USAgencies is like part of my family, they treat me like family, countless times when I call I am recognized just by my voice. Everyone’s Professionalism is beyond outstanding, in every department. I always hear a friendly voice, when they ask how are you doing, it is genuine, they really want to know how you are doing and how they can help.

What is your favorite USAgencies’ moment as a member?
Over the years, I have purchased several vehicles (bad habit of mine 😊) and each and every time, they made it happen for me. Even when I would first get financed through the dealership at a higher interest rate, they always worked so hard to ensure they could provide the loan at a much lower interest rate; saving me so much money and more importantly to me piece of mind!!!

Their security measures are outstanding, you can always rely on them to be there protecting you and your finances even if you don’t realize it.

What do you value the most about USAgencies?
If I had to pick one of the many things I love about USAgencies, it is for sure the staff there! They are hands down better than any company or agencies I have ever experienced, remember I am a federal employee and I work with many agencies, federal and state. I only lived in Portland for a couple of years, but I feel like I know the staff just as if I visited in person and they always make me feel as if they have known me for years. That says a lot about their passion, knowledge, professionalism and being genuine.

Thank you for the amazing job you all do! It is greatly appreciated!


Thank you for all you do for our country Janie!

Want to share your USAgencies moment? Submit your story to social@usacu.org or via telephone at 503-275-0300. We’d love to hear from you!

Member Moment: Brandon’s Story

USAgencies Credit Union has one main branch located in downtown Portland, yet we make it easy for members all over the country to access their accounts wherever they are thanks to the Credit Union CO-OP Network! With nearly 30,000 CO-OP ATMs and 5,000+ Shared Branches means you have more direct, surcharge-free access to your money than most traditional bank customers do. Our member, Brandon, confirmed that distance does not affect the level of services we provide to members.

Tell us a little bit about yourself.
Portland, OR native that bleeds blue and white for his Penn State Nittany Lions. My family is the most important thing in my life and I always look forward to visits back to Portland to spend time with them. I am up for anything outdoors – golf, hiking, running, and snowboarding. I really like yoga and have found it offers a great way to build both strength and flexibility. It’s also fun to spend time doing yoga in a 100 degree room haha. I love following the Portland Trail Blazers (my hometown team) and enjoy serving on various boards throughout the community.

Your passion.
Golf and yoga would be up there with my passions. My Nittany Lions, Trail Blazers and traveling also are a part of that list.

What is your favorite USAgencies’ moment as a member?
Getting my account set up for the first time many years ago. It was great to be a part of an organization that cared a lot about making sure all of my financial needs were well taken care of.

What do you value the most about USAgencies?
The connection that I feel with the organization despite not having lived in Portland for the last 20 years. USAgencies does a great job of making you feel valued and appreciated – regardless of where you live.


Thanks Brandon for sharing your story with us!

Want to share your USAgencies moment? Submit your story to social@usacu.org or via telephone at 503-275-0300. We’d love to hear from you!