Tag Archives: credit union

Letter from the CEO: We’re here to help!

At the beginning of 2019, the government shutdown added to a lot of members’ financial worries. As a credit union with a primary membership field of federal employees, we actively assisted our members who were affected by the government shutdown with our Furlough Assistance Program. Our goal is to provide members with some peace of mind, and we are always here and ready to help.

As a member-owned financial institution, we are here to serve our members by living up to our mission to provide solutions to improve each member’s financial life. We pride ourselves on things we do and won’t do, including how we won’t turn our backs to our members when they need us the most. Your financial wellbeing is and will always be our top priority.

Looking ahead, we will continue to provide our members free financial education and counseling to guide them in their financial success. It’s important to start building good financial saving and spending habits in our youth, and that is why we are excited to bring financial reality fairs to local high schools in 2019. The program will help students gain a good understanding of the benefits and importance of budgeting, and practice making sound financial decisions as an adult.

I would like to take this opportunity to thank our members for the trust they place in us, and thank you for being a part of USAgencies’ family!

Jim Lumpkin, President/CEO, USACU
Jim Lumpkin
President/CEO
USAgencies Credit Union

 

 

 

Save to Win – The Savings Account That Pays to Play

Save to Win is a prize-linked savings share certificate account that offers members the chance to win prizes in addition to earning regular interest. It requires a small opening deposit of $25 and allows additional deposits during term of the account.  The best part about those additional deposits – for every $25 deposit ( up to $250 per month ), the member earns one entry into the monthly and quarterly prize drawings on a credit union, state and national level.

This account has been changing lives of credit union members since 2009. This innovative and national award winning prize-linked savings product was designed to help low-to-moderate income people improve their financial lives and create better savings habits. This is done by encouraging monthly those $25 deposits with the chance of winning, just for saving! The funds are also held in the account for 12 months, and withdrawals are limited to one per twelve-month certificate term with a fee of $25 (it is, after all, SAVE to Win). This helps the balance grow, which creates a rainy day fund for members. There is no minimum number of deposits required, but there is a maximum of 10 entries per month/30 entries per quarter per member*.

USAgencies Credit Union has had two lucky members win on a State and National level in cash prizes totaling $1,500 all because they were SAVING! How exciting is that?!

Shauna, a USAgencies member who won in November of 2018 said “I am having a lot of fun with the Save To Win CD. I have been saving the maximum $250 every month to get the maximum number of entries in the drawing. I have enjoyed getting contacted by the credit union staff telling me I’ve won a drawing. It’s fun and more lucrative than interest has been lately!”

If you are struggling to save and have difficulty establishing a savings mindset, consider the Save to Win. It is a nice incentive to establish savings, while having fun and potentially winning prizes.

So, are you ready to Save to Win? Because we are ready to help!


Questions? Connect with a Member Services Specialists today at 503-275-0300 Option 3 or visit the Save To Win FAQ Page.

Don’t forget to subscribe to our blog for a chance to win a $50 cash prize** during our Read to Win contest!

Entering the contest is easy.  Here’s how it works:

  • Subscribe to our blog by entering your email in the box above the “Follow” button on the left menu
  • Each week in February, we will publish a blog along with the trivia question at the end of each blog
  • Email your answers to social@usacu.org by February 28, 2019

QUESTION 3:  What is the maximum dollar amount you can deposit each month for the chance to be entered into the monthly and quarterly drawings?

Official Contest Rules

**NO PURCHASE NECESSARY. Terms and conditions apply, read the official contest rules for complete details. open to individuals ages 18 and over. Board of Directors, Volunteers and Employees of USACU and their immediate families and individuals living in the same household are ineligible. Void where prohibited.

*Terms and conditions apply, read the official rules for complete details. Open to individuals age 18 and over residing in Oregon. Board of Directions, Volunteers and Employees of USACU and their immediate families are ineligible. 

4 Tips for Preventing Identity Theft During the Holiday

With the help from our friends at cuinsight.com

Some people love taking what doesn’t belong to them. During the holidays this year, be extra careful to make sure that you’re keeping your finances safe from questionable individuals. Here are four tips for protecting your identity during the holiday season.

1. Keep an eye on your credit report. If checking your credit report isn’t something you do regularly, you should change that. If a thief opens an account in your name, this will be an easy red flag to detect. Although it may be a hassle, there are a few sites that provide free credit reports. Do some research and find the one that best suits your needs.

2. Don’t toss it, shred it. When you take your garbage out each week, make sure you are not throwing away that a fraudster could find valuable. Anything that contains account numbers, banking information, or social security numbers would be highly desirable to a thief. Make sure you anything you are not sure of gets put in a shredder before the trash can. Don’t have a shredder? We provide a secure and free shred bin in the lobby of USAgencies Credit Union for all our members! Bring your shred down during business hours, and we are happy to help you safely dispose of documents.

3.Be cautious online. Cybercriminals can get your information a few ways, one of which is phishing. Phishing is when cybercriminals defraud you of sensitive information by posing as a legitimate company that you trust. Don’t click a link in an email that is asking you for personal information. Anything that looks fishy should be verified with the company first. Also, make sure you are not doing sensitive activities like logging into your credit union account from a coffee shop’s unsecured Wi-Fi. Stay up to date with current Fraud Schemes by visiting our dedicated page on our website, designed to keep our members aware.

4.Update your passwords. Password is not a password. Winter123 isn’t either. It is time to make better passwords. Think of a phrase or question like, “How long would it take me to walk 500 miles?” Then use the initials, symbols, and numbers to create your password. That would look like this :”Hlwittw500m?” No one can guess that one. According to howsecureismypassword.net, it would take a computer 63 Thousand years to crack that password.


Questions? Connect with us at 503.275.0300 option 3 or visit us at www.usacu.org

Reasons to Make Home Improvements

Have you been asking yourself, “To renovate, or not to renovate?”, lately? We don’t mean quick weekend projects like painting a few walls or staining the deck. We are talking about renovating entire bathrooms and kitchens, or getting a new roof. Committing to those types of renovations are major decisions, and involve a lot of time, money, mess and often times stress, which is why it can be a tough decision making the commitment.

Which is why we have put together a few reasons to potentially help you decide if the time is now.

Reasons to make home improvements

Functionality : Something may not be broken, but, you know it could function a lot better. A more open layout might help with space for your growing family.  A deck would really add better backyard space. Even a third bathroom will make life that much easier for the household.

Efficiency: These improvements on our homes sometimes can’t be seen, but are necessary. Things like new windows, to a new furnace, or some plumbing upgrades. In the long run these improvements will end up saving you money, help conserve energy and help with the value of your home.

Safety: If there are any safety issues in or outside your home, it needs to be addressed. Whether its the roof,  mold or electrical, these are the types of projects that cannot be put off. They need to be repaired not only for the integrity  of your home, but also for the safety of your family.

So whether you are about to get that new roof, or replace your windows, with a some planning, home renovations do not have to be a major inconvenience and stressor. Do your homework, and plan financially, and before you know it you will see the projects unfold before your eyes and it will be exciting, and worth it all.


Looking for your next inspiration? Don’t miss the Portland Fall Home Show at the Portland Expo Center Oct. 4 -7. Connect with our Loan Specialists to talk about your financing options for your next project with our 24-hour Lending Center by calling 503-275-0300 Option 2.

Letter from the CEO: We’re all ears!

All good things must come to an end…and be replaced with something way better!

You may have noticed a few changes around here lately. Not only did we redesign our website with a fresh new look, but we also upgraded our Online and Mobile Banking solutions. We are very excited to bring you these enhancements to give you easier access to your accounts, and smarter technologies that will give you an even better banking experience!

Some of these new features include the ability to customize your accounts in Online Banking by hiding and sorting your accounts any way you like – creating an online banking experience of your own. We also introduced our new Money Management tool that will help you track your budget and spending, as well as giving you valuable insights about your finances – ensuring you are in control of your financial life.

This time last year, we received valuable input from our members who expressed interest in having access to Financial Advisory Services here at USAgencies Credit Union. Which is why we are excited to announce we have partnered with Michael Volk of KMS Financial Services, Inc. to offer investment services and financial planning to our members. Michael shares our member centric values and has been working with credit unions since 2003. This fall Michael will have a presence in our branch and will be available to members.

Your input has provided us valuable information and direction on how we can serve you better. Meanwhile, USAgencies Credit Union will continue to strive towards our mission – To provide solutions to improve each member’s financial life, in the years ahead.

Jim Lumpkin, President/CEO, USACU
Jim Lumpkin
President/CEO
USAgencies Credit Union

 

 

 

We’ve Got a New Look

We are so excited to finally bring you a better banking experience with our new Website, Online and Mobile Banking. However, we understand that this change will take some time to get used to and we are here to help you through the transition. To help you get everything out of your new banking experience, here are some tips on how to navigate the new changes, and what has changed.

First-time log in as a Bill Pay User

If you have used Bill Pay since January 1, 2017 you have been pre-enrolled in our new Online Banking system. Simply login to your account with these steps:

  • Visit Our Website and click the “Login” button in the upper right corner of the page
  • Your username is your Member Number
  • Your temporary password is the last 4 digits of the primary account holders social security number + birth year (e.g., If your social security number is 0000-00-4321 and you were born in 1936, your temporary password is 43211936)
  • Upon initial login with your temporary information, you will be prompted to select a new Username and Password
  • Complete the following instructions to confirm your additional and contact information

Registers for the first time not as a Bill Pay User

If you are not a Bill Pay User, to login for the first time you will need to follow these steps:

  • Visit Our Website and click the “Login” button in the upper right corner of the page, followed by selecting “New User” in the login window.
  • Complete the required requested information
  • Once complete you will be prompted to read and agree to the Online Banking User Agreement. If you Agree, hit the “Finish” button.
  • Upon successful registration, follow the instructions to verify your contact information via the available channels.
  • Once verified you will need to login for the first time and set up your One Time Passcode ( OTP ) delivery options. ( Note: you are required to set up at one phone number or email address to continue).
  • Once you receive the OTP, enter it into the provided box ( Note: forgotten passwords can only be retrieved via text message or phone ; email is NOT an option).
  • Next, select whether you want to register your device as private ( skip the OTP from now on using this device ) or public ( will require an OTP upon every login)
  • You are in!

What’s New?

  • Fingerprint and Face ID – Quick access to your account information on your mobile device.
  • Text Message Banking (454545) – Get the latest account balance and history information, transfer funds, receive weekly balance via text messages.
  • Customization – Hide, show, and sort accounts any way you want in Online Banking, you can control how you want to view your accounts.
  • Live Chat – Securely chat with us within your online accounts during business hours. Available in Mobile Banking too!
  • Mobile Web Banking – Full access to your account information, right from the palm of your hand! Securely view your account balances and transaction history, transfer funds, pay bills, receive notifications, live chat, and more.
  • Money Management – Budgeting can be stressful, our new money management tool will make your life easier.
  • PopMoney is now available without having to sign up for bill pay. Splitting bills has never been easier!

What is the same?

  • Bill Pay – Your payees, payment history, scheduled and recurring payments are all ready for you in the new system!
  • eStatements – If you are signed up for eStatements, you can easily view them by logging into your Online Banking and hovering over “Account Information” and selecting “Online Statements” from the drop down menu.

Questions?

We are here to help you through this exciting transition, as we know sometimes change isn’t easy. Please do not hesitate to call us, visit our branch, or send us a secure message.

 

 

 

 

5 Work From Home Scams

From our friends at CUinsight.com

As the gig economy grows, the promises of making it big by working from home also multiply.

Many people are already on high alert when searching jobs on Craigslist, but online job scammers have gotten more sophisticated, and some may still slip past your radar.

According to FlexJobs’ annual Super Survey, 82% of job seekers are worried they will fall for a job scam. Thirteen percent have been a victim and 22% say they know someone who has been a victim of a job scam.

Besides heeding the old adage that if it sounds too good to be true, it probably is, FlexJobs suggests job seekers consider the following questions when reviewing potential opportunities:

  • Does the job listing include the hiring company’s name and/or does the recruiter or job posting match the company’s information?
  • Are there any upfront costs required to get the job? (including supplies, a minimum investment or training fees)
  • Are there any typos on the site or in any correspondence?
  • Are you being asked to provide personal information like a social security number, credit card number, bank information or driver’s license?
  • Did they offer a job on the spot without conducting an interview?

If the answer is yes to any of the above, experts say that’s a red flag, and the “dream opportunity” might become a nightmare. Scammers can be very creative in convincing you a position or company is legitimate, so do your research. Check with sites like the BetterBusinessBureau.com, FTC.com, FlexJobs.com or scam.com to learn of the latest employment scams.

Here are FlexJobs’ 5 most common work-from-home scams.

Career advancement grant: This scam claims to come from the government, promising you a grant to pursue education or certification. Scammers ask for your account information with the promise that they will deposit the bogus grant money directly into your account.

Data entry scams: There are legitimate data entry jobs that allow you to work from home, but the scammers ask for money up front and/or promise wages that are much higher than normal.

Pyramid schemes: If the only way to make money is by others losing money or paying you as they recruit others, it’s probably a scam … and, pyramid schemes are also illegal, so you could be charged with a crime.

Online reshipping: Don’t ever repack items and forward them to customers outside the United States. What you’re doing is transporting stolen goods, and not only will you never get paid, you could be charged with a crime.

Rebate processor: This scam promises you a salary based on the number of clicks your ad receives. It charges a training fee up front for which you will never be reimbursed, and you’ll never receive that salary, either


USAgencies Credit Union is committed to keeping you and your family safe, financially and beyond. Questions about your products and services? Connect with us today!

Have questions about this article or want to check out the original post? Find it HERE.