Tag Archives: credit union

Letter from the CEO: Enhancements coming your way

At USAgencies we are constantly looking for ways to improve our financial cooperative in order to better live out our mission to provide solutions to improve each member’s financial life. We find ourselves in a time where people are busier than ever, so as your credit union, we have come up with some great solutions to make it as easy as possible for you to connect with us.

In February, we are excited to have rolled out an improved secure messaging system within our online and mobile banking. This updated platform allows us to securely and safely communicate with any member, no matter the need. We can safely pass information and provide prompt service to you. In addition, you can quickly locate frequently asked questions in our updated knowledge base.

The second communication enhancement is our text solution. We will soon have the capability to serve our members via text messaging. This is a great solution if you are out and about or too busy to hop on a phone call, you will be able to text us during business hours to get your banking needs taken care of, from balance transfers to finalizing an application, convenience is just a few text messages away.

The last solution I want to mention is our free Credit Score service within online and mobile banking. You now can monitor the all-important credit score, which is more critical to your finances than ever! Having a strong score not only helps you get better interest rates on loans, but also helps you get discounted insurance rates as well as get approved to rent an apartment. If you ever have questions on how to improve your score, connect with us and we would be more than happy to walk you through steps to improve your score.

Thank you for choosing USAgencies Credit Union for your financial needs, and we look forward to hearing from you!

Justin Olson, President/CEO, USACU
Justin Olson
President/CEO
USAgencies Credit Union

7 Wonders of Oregon – USAgencies version

Did you know March 8 is National Oregon Day? Oregon, also known as The Beaver State, became the 33rd state to join the union on February 14, 1859. Oregon is known for its diverse landscape of mixed forests, volcanoes, mountains, beaches and more!

To celebrate our beautiful state in the Pacific Northwest, our team would love to share some of their favorite places (and photos) with you!

Wreck of the Peter Iredale

Peter Iredale Ft Steven
Photo by Cindy, Director of Member Services at USAgencies

A landmark on the North Oregon Coast, Peter Iredale Shipwreck, located within Fort Stevens State Park, the wreckage is considered one of the most accessible and long-lasting in the world.¹

The remains of the sailing ship became one of the popular attractions on the Oregon Coast. Just a few miles south of Astoria, you will see this impressive view of the wreck, including the rusted bow of the ship, which occurred more than a century ago.

Seaside Oregon

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Photo by Callie, Lending Supervisor at USAgencies

Seaside has been one of Oregon’s most visited resort cities located about 80 miles northwest of Portland. The city bursts with shops, great restaurants and tons of outdoor activities; you will never get bored exploring the town, from hiking to kayaking to Jazz Festival — this oceanfront resort has a lot to offer.

Lost Lake

Mt Hood from Lost Lake Viewpoint_edited_sm
Photo by Kathy, Vice President/CFO at USAgencies

Located in Mount Hood National Forest, which is about 10 miles northwest of Hood River County, it is known for its breathtaking view of Mount Hood. Lost Lake is also a popular campground with 125 primitive campsites, the facility is open between May through October with peak season from July to August. One of the many attractions at Lost Lake Campground is the old growth boardwalk, which is a short hike that takes you through the giant cedars and hemlocks.

Timothy Lake

Timothy Lake Hike
Photo by USAgencies hiking group

Timothy Lake is about 50 miles southeast of Portland. It has seven campgrounds which provides about 200 campsites and a few picnic areas along the lake. The hiking trail around the lake is about 13 miles which is perfect for a day hike. This 1,500-acre lake is very popular for visitors as it has a lot of recreational activities to offer — camping, hiking, paddling, horseback riding and more!

Painted Hills

Painted Hills panorama view
Photo by Andrew, Director of IT at USAgencies

Painted Hills is one of the three units of the John Day Fossil Beds National Monument, located 9 miles northwest of Mitchell, Oregon. The painted hills got its name after the colorful layers of its hills which correlating to different geological eras. The colors may appear to change from one visit to another, as the claystones differ with ever-changing light and moisture levels.²

Laurelhurst Park

Firwood Lake
Photo by Courtney, Support Services at USAgencies

Laurelhurst Park is a city park located in the Laurelhurst neighborhood in Portland, Oregon. The park was named the most beautiful park on the West Coast by Pacific Coast Parks Association in 1919. In 2001, Laurelhurst park was the first city park ever listed on the National Register of Historic Places.

The 26-acre park includes a basketball court, picnic site, playground, soccer field, tennis court, volleyball court, and dog off-leash area.

Crater Lake

Crater Lake
Photo by Yuki, Marketing Specialist at USAgencies

Crater Lake was formed from a violent eruption triggered the collapse of the volcano Mount Mazama about 7,700 years ago. Its deep blue color water and the many recreational activities it has to offer made Crater Lake one of Oregon’s most popular tourist attractions.

Visitors will find endless recreational activities all year round, including fishing, skiing, hiking, camping and more!


Spring is right around the corner, now it’s a great time to plan your trips to explore the great outdoors of Oregon!

Resources:

  1. Peter Iredale Shipwreck
  2. Painted Hills, Oregon

Start Your New Year with a Fresh Savings

Start your new year off with a fresh look at your savings plans. Do you have specific savings goal or purpose? Not a big saver and want to start a new habit? At USAgencies, we have different savings options to fit your new year resolution needs.

 

SAVE 4 IT

Perfect for saving for a down payment or a home improvement project. It is structured to help you keep your savings tucked away until you’ve reached your goal.

SUPER SAVER

Did you know nearly four out of 10 adults in America don’t have enough savings to cover an expense of $400?*  You can automatically build your savings with our Super Saver and be prepared for whatever storm life brings your way.

LIFESTYLE CLUB ACCOUNTS -Spring & Fall

We’ve seen a pattern in our members’ financial lives – two times a year expenses increase – the Spring and the Fall ( think vacations, tax bills, holiday expenses, etc. ) Get a head start with our Lifestyle Club Accounts, where you can stick a little extra now for anticipated expenses later.

SAVE TO WIN

Have you been eyeing a new car or vacation but not sure if you have enough saved for it? With the Save to Win**, a prized linked savings program, you will be rewarded for saving money. With prizes ranging from $25 to $5,000, you will not only save money, but you will also gain interest and have a chance at those great cash prizes.


Ready to open your new savings account? Get started online, or connect with us at 503-275-0300 Option 4. You can also visit our branch located on the corner of 1st and Taylor in Downtown Portland! You deserve a better banking experience. Get it here. 

*Report on the Economic Well-Being of U.S. Households in 2018

**Must be a member of USACU, an Oregon resident, and at least 18 years of age, to open a Save to Win account. Official account and prize entry rules and a complete list of prizes are available at savetowin.org. © CU Solutions Group, 2018. All rights reserved. Void where prohibited by law

Letter from the CEO: We’re connected to you

At USAgencies, we are always looking for ways to stay connected to you no matter what. With over 35% of our members living outside of the Portland metro area, it’s important we make the credit union available to you, no matter where you are and what time zone you are in.

That is the reason why we are excited to introduce our new Member Contact Center where you can connect with us over the phone 24 hours a day, 7 days a week. This is one of the services our members expressed a great interest in having on last year’s member survey. Now you and USAgencies are only a phone call away at your convenience, day or night.

We understand you don’t always have the time to hop on a phone call, but we still have you covered with our Online and Mobile Banking access. You can check balances, transfer money, pay bills and even deposit that check you just received in less than a minute.

Did you know USAgencies is a part of the CO-OP Network? It’s a resource for credit union members to conduct transactions via an ATM or Shared Branch when you are not in town. With over 30,000 fee-free ATMs and 1,800 participating branches nationwide, you can complete your regular transactions pretty much anywhere. Plus, you can locate the closest CO-OP ATM or Shared Branch using the Locations link on our mobile app.

Over the years, we have been committed to finding ways to enhance your member experience at every encounter. The team and I strive to improve our products and service offerings every day and are committed to improving your financial health. Thank you for choosing USAgencies Credit Union to be your financial partner.

Jim Lumpkin, President/CEO, USACU
Jim Lumpkin
President/CEO
USAgencies Credit Union