Category Archives: News

We’ve Got a New Look

We are so excited to finally bring you a better banking experience with our new Website, Online and Mobile Banking. However, we understand that this change will take some time to get used to and we are here to help you through the transition. To help you get everything out of your new banking experience, here are some tips on how to navigate the new changes, and what has changed.

First-time log in as a Bill Pay User

If you have used Bill Pay since January 1, 2017 you have been pre-enrolled in our new Online Banking system. Simply login to your account with these steps:

  • Visit Our Website and click the “Login” button in the upper right corner of the page
  • Your username is your Member Number
  • Your temporary password is the last 4 digits of the primary account holders social security number + birth year (e.g., If your social security number is 0000-00-4321 and you were born in 1936, your temporary password is 43211936)
  • Upon initial login with your temporary information, you will be prompted to select a new Username and Password
  • Complete the following instructions to confirm your additional and contact information

Registers for the first time not as a Bill Pay User

If you are not a Bill Pay User, to login for the first time you will need to follow these steps:

  • Visit Our Website and click the “Login” button in the upper right corner of the page, followed by selecting “New User” in the login window.
  • Complete the required requested information
  • Once complete you will be prompted to read and agree to the Online Banking User Agreement. If you Agree, hit the “Finish” button.
  • Upon successful registration, follow the instructions to verify your contact information via the available channels.
  • Once verified you will need to login for the first time and set up your One Time Passcode ( OTP ) delivery options. ( Note: you are required to set up at one phone number or email address to continue).
  • Once you receive the OTP, enter it into the provided box ( Note: forgotten passwords can only be retrieved via text message or phone ; email is NOT an option).
  • Next, select whether you want to register your device as private ( skip the OTP from now on using this device ) or public ( will require an OTP upon every login)
  • You are in!

What’s New?

  • Fingerprint and Face ID – Quick access to your account information on your mobile device.
  • Text Message Banking (454545) – Get the latest account balance and history information, transfer funds, receive weekly balance via text messages.
  • Customization – Hide, show, and sort accounts any way you want in Online Banking, you can control how you want to view your accounts.
  • Live Chat – Securely chat with us within your online accounts during business hours. Available in Mobile Banking too!
  • Mobile Web Banking – Full access to your account information, right from the palm of your hand! Securely view your account balances and transaction history, transfer funds, pay bills, receive notifications, live chat, and more.
  • Money Management – Budgeting can be stressful, our new money management tool will make your life easier.
  • PopMoney is now available without having to sign up for bill pay. Splitting bills has never been easier!

What is the same?

  • Bill Pay – Your payees, payment history, scheduled and recurring payments are all ready for you in the new system!
  • eStatements – If you are signed up for eStatements, you can easily view them by logging into your Online Banking and hovering over “Account Information” and selecting “Online Statements” from the drop down menu.

Questions?

We are here to help you through this exciting transition, as we know sometimes change isn’t easy. Please do not hesitate to call us, visit our branch, or send us a secure message.

 

 

 

 

Home Shopping Snapshot: Spring 2018

Our friend Brent Schreiber, VP of Real Estate at our mortgage partner Consolidated Community Credit Union, is here to give us some insight on the current housing market, interest rates and more.

Current Status of the Market

As we head into the spring home buying season, inventory continues to be low, which makes it a very competitive situation for purchases. There is still an imbalance of buyers and sellers (more buyers than sellers), which has continued to put pressure on prices. The Portland market (Multnomah, Clackamas and Washington county) continues to see an influx of households moving to the area and with rents being high, many are looking to purchase a home. The past 2 spring-summer periods have seen bidding wars on properties as demand has outpaced supply. Rates have risen measurably to the highest point in the last 4 years, so we will soon see if that has an impact on demand. Homebuyers should look to get pre-approved prior to their home search as agents want to know that they are working with qualified borrowers who are ready to make an offer.

Interest Rates

Mortgage rates recently have risen to a 4-year high and are currently around 4.5% on a 30-year fixed conventional loan. While this rate is still historically low, it’s a significant move up from what we saw in 2017 and prior as rates were 4% and below on the same type of loan. Many factors have led to the increase in rates, but most notably a strong economy with low unemployment and a tax cut in addition to that has created some inflationary pressure (which causes rates to rise). While we don’t know if this will continue, the trend is definitely up as our economy remains strong. As rates rise, borrowers start to look at alternative products such as 5, 7 and 10-year ARMs (adjustable rate mortgages) to secure lower rates and payments. If you’ve been shopping for a home for a while and were working off of lower rates to calculate your payments, make sure you update your pre-approval and get revised payments that reflect the current rate environment.

Home Buyer Tips

First and foremost, if you are looking to buy whether in the near term or further on down the road, make sure to get pre-approved through a lender (your credit union can provide same-day pre-approvals). During the pre-approval, your lender will review your credit, income and assets in order to issue the approval. This is a good process to go through because it will let you know if you are ready to buy or not. If you’re not quite ready to buy, your lender will focus on what items are needed in order to generate an approval; if it’s a credit issue, we can let you know what to work on to improve your credit score; if it’s an income issue, we can discuss options such as getting a co-signer or paying down debt; if it’s insufficient funds for a down payment, we can discuss low down payment options as well as options for gift funds or give you savings strategies to help meet your down payment goals. Real estate agents in a competitive market are going to want to know that your finances have been looked at and approved by a lender, so make sure to do this very early in the process.

Closing costs and pre-paid items (property taxes, homeowner’s insurance and pre-paid interest) are often an overlooked part of the home buying process. Many borrowers fail to take these items into account when they are budgeting for their home purchase and look solely at the amount that they want to put down. Closing costs are in addition to the down payment and in many cases can be 2-2.5% of the purchase price ($6000-$7500 on a $300,000.00 purchase). If you are buying for say $300,000.00 and want to put 10% down ($30,000.00), this means that you are really going to have to bring $36,000.00 to close ($30,000.00 for down payment and $6000.00 for closing costs/pre-paid items). Talk to your lender and realtor about strategies to get some or all of those costs paid by the seller.

 


For more information on the home buying process or to get pre-approved for a mortgage loan, visit our website or contact us.

Fair Housing Equal Opportunity Logo

I won $500 with Save to Win!

Congrats to USAgencies’ biggest Save to Win prizewinner yet–Jesse! Jesse took home $500 in a quarterly multi-state drawing this January.

Jesse’s very excited about his win and said this was a “nice surprise” and was thrilled with the “good news.” He mentioned he hadn’t won at the Credit Union level yet but that he hopes to win again soon… maybe with “a couple more zeros added onto that check” next time around.

Save to Win was developed by Commonwealth, the Filene Research Institute and the Michigan Credit Union League (MCUL). The MCUL launched the pilot program in partnership with eight Michigan credit unions in 2009 and has since expanded to include several states. The program is now administered by CU Solutions Group, an affiliate of MCUL.

To date, the program has awarded more than $2.3 million dollars in cash prizes and has helped credit union members save nearly $140 million nationwide.


 

To learn more about Save to Win at USAgencies Credit Union, visit https://www.usacu.org/savetowin.

ENGLISH insurance label

Introducing… GreenPath

USAgencies is pleased to announce our newest member benefit – GreenPath Financial Wellness.

As a valued member of USAgencies, we are committed to serving you.  And as a benefit to you, we are providing you with free access to money management and financial education services.

USAgencies has teamed up with GreenPath to bring you GreenPath Financial Wellness, a financial education and counseling program.  Through comprehensive education and exceptional service, GreenPath has been assisting individuals for more than 50 years.

As a member of USAgencies, you can receive assistance from GreenPath with:

  • Personal and family budgeting
  • Understanding your personal credit report and how to improve your score
  • Personal money management
  • Debt repayment (fees may apply)
  • Avoiding bankruptcy, foreclosure, and repossession

GreenPath can give personalized answers to your individual needs.  For issues ranging from developing a proactive savings plan to preventing home foreclosure, advice is only a phone call or click away.

To learn more about this new service, simply call 1-877-337-3399 or visit USACU.org/education.

NEW! 24/7 Lending Center: ANYTIME Pre-Approvals

NEW! 24/7 Loan Approvals*

Because we know it’s not always convenient to apply for a loan when we’re in the office, USAgencies Credit Union now offers loan approvals anytime via our 24-hour Lending Center!

Connect 24/7 by calling 503.275.0300 (opt. 2) or toll-free at 800.452.0915 (opt. 2) for loan approvals that are quick, easy and convenient.


*24-hour approvals available for consumer loans only. Approvals not guaranteed and subject to credit review.

 

Smart Savings Car Sale

Smart Savings on Already Low Rates

Now through October 31st, purchase a vehicle with Enterprise Car Sales and finance with USAgencies Credit Union, and get 1.00% APR* off your qualifying rate!

PLUS–finance an Enterprise vehicle with us during our sale and we’ll donate 2 Book Packs to SMART (Start Making a Reader Today). That’s enough books for two children to complete one year in their program!

Want to do more even more for SMART?

We’re also holding a matching funds drive–Make a donation to our fundraiser and we’ll match it, up to $1,000!** Donate onlinein-person, or over the phone.

To learn more about this sale and other ways to give to SMART, visit USACU.ORG/CARSALE.

*APR = Annual Percentage Rate. 1.00% discounted rate is offered to qualified USAgencies Credit Union members by USAgencies Credit Union. Eligible members will receive 1.00% off qualifying rate, to as low as 1.24 % APR (including eStatement enrollment discount, SmartWay vehicle discount and Direct Deposit discount). Offer valid for terms up to 72 months. Current rate will vary based on credit worthiness and terms. Financing for qualified USAgencies Credit Union members only. Offer valid only on Enterprise Car Sales vehicles purchased from 9/15/17 – 10/31/17. This offer cannot be combined with any other offer. The “e” logo, Enterprise and “Haggle-free buying. Worry-free ownership.” are trademarks of Enterprise Holdings, Inc. All other trademarks are the property of their respective owners. © 2014 Enterprise Car Sales. F00308 EW DI 8/14 DB.

**$1,000 matching cap includes Book Pack donations as well.