2015 Member Survey

Give Feedback and Enter to Win $250!

Survey open July 22nd – August 5th

Each year we invite members to provide feedback on what we’re doing well and what we can do better. We take your suggestions and input into consideration when planning initiatives to improve your credit union.

At the end of the survey, you can provide your name and contact information for a chance to win a $250 Visa Gift Card as our “thank you” for your participation.

The survey is open now and closes end of day on August 5th.

Begin the survey!

info@usacu.org | (503) 275-0300 or (800) 452-0915

*Please note: we will only contact the winner and your contact information will not be connected to your survey responses. You must be at least 18 years of age to enter. Current employees and volunteers are not eligible to win. One entry per member.

Fall Back in Love with your Home

Many of us reach a point where we begin to feel a little blah about our home, but moving is not always an option. Here are some tips on how you can get a “new” home without the moving truck.

Little changes can have a big impact
Painting walls, changing light fixtures and knobs, and adding curtains and plants can give your home a completely different look for only a few hundred dollars. Rearranging furniture, artwork, and knick-knacks can also freshen things up, and the only cost is a little time.

Expand
Converting an unfinished attic or basement can be a great way to get extra space at a fraction of the cost of building an addition. Adding a deck is another fairly simple way to increase your space. If you are hiring a contractor, be sure to get quotes from at least three and check their references.

Make the most of what you have
If expanding is not an option, you can still make your space seem bigger. Clean and throw away, donate, or sell anything you don’t need. If you have a little cash to spare, you can buy organizational tools, like shelves and hooks, and furniture that provides extra storage space, such as a coffee table or bed with drawers.

Need some extra funds to get started on one of the above projects?
Connect with a Loan Specialist and ask about our “Celebrate Summer” 12-12-12 Loan or if it’s a bigger project, a home equity could be an option – (800) 452-0915 option 2 | loans@usacu.org

Want more financial advice? As a benefit of belonging to USAgencies Credit Union, you have access to BALANCE, a free financial education and counseling service. Their certified counselors can answer your questions, review your credit report, and help you create a budget. Learn more about BALANCE.

 

Why I Show Up for Something Bigger

From My Seat : A Blog Series from USAgencies’ Employees

MarkNine years ago I started my career in the credit union industry. Before that first day on the job, I did my “homework” – I read about credit unions and what sets them apart from banks. In my research, I read one thing that stood out the most. It captivated me, and made me feel like I was going to be part of something bigger. I read three simple words. People helping people. How wonderful does that sound? I was going to work at a place that was founded on a vision of people helping people. Working for a credit union, I look forward to interacting with members each day. I enjoy getting to know each and every one I encounter – listening to stories about their family; hobbies they enjoy; or sometimes, lending a compassionate ear for a concern. I get to earn and build trust with our members. As credit union employees, we are given the tools to help educate our members — as well as ourselves. We get to share our own personal stories and experiences. Over the years I have the pleasure of meeting a lot of people. I enjoy being pro-active and finding a solution to an issue, and seeing a member walk away with a smile. I pride myself in creating a personal touch with each member interaction. I am passionate about the credit union movement, and what we are here to do. I live by those three simple, yet very important words. Each day at work: “people helping people.” I know that without the earned trust of our members, we would not be here. This is what it’s all about: Having passion in what we do; being knowledgeable in what we share; listening to each member need; and being compassionate in difficult situations. It’s all part of the bigger picture. I show up at work with great pride, because I am a part of this something bigger. Thank you for being a member of a credit union! I look forward to serving your family on their financial journey. Mark, Lending Services About Mark: When you’ve met Mark, you’ve met a real, passion-filled credit union advocate. And that’s the truth. With many years in credit unions, Mark works in Lending Services and is overflowing with all the goodness that embodies the heart of the credit union movement. To quote him directly “I enjoy getting to know each member and hearing about what they have going on, building that relationship with them. I provide sound advice and educate members on ways to help make banking easy.” What a guy! Away from the office, Mark spends gobs of time with his puppy, Odis and enjoys the never-ending variety of food found in Portland, and like many others here, he hits the snowboard slopes in the winter and the cycle paths in the warmer months.  

From My Seat is a series of posts written by USAgencies’ employees on a variety of topics. We hope this gives members insight into what we do, why we do it, and provide some financial education along the way. Stay tuned for additional posts in the series in the future.